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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Green

Austin Green

November 18, 2025

5  out of  5
rating by Austin Green
"This is a wonderful location and the ladies here are super friendly, helpful, and knowledgeable. I got into a couple of car accidents and Brittany guided me through every step of the process and patiently answered all of my questions. Accidents are unfortunate whenever they happen, but Brittany gave me great service and I could tell that she truly cared. Thank you!"
We responded:
"Thank you so much for sharing your experience with our office, Austin! Brittany has been with our agency for 10 years: She is incredibly knowledgeable, and she DOES truly care about each one of our clients. I’m sorry about the accidents, but that’s what insurance (and your agent) is for! "
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Casey Cannon

November 12, 2025

5  out of  5
rating by Casey Cannon
"I’ve been with State Farm since I was 16, and I can honestly say I’ve never once considered switching. I started out with Bill, and when Juliet Good took over, she and her team continued that same tradition of incredible service. It’s rare to find people who genuinely care and go the extra mile, but that’s exactly what you get with Juliet Good and her team. I’m so grateful for their years of dedication and the peace of mind they’ve given me. They truly live up to the “Good” in their name! Lol! :)"
We responded:
"Casey- your words mean more than you know! THANK YOU for taking time out of your busy schedule to share your experience with our office and State Farm. When life throws curve balls your way we want to be a constant in your life you can count on :) We appreciate your continued business! "
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Peter McCrea

November 11, 2025

5  out of  5
rating by Peter McCrea
"Juliet’s office is always helpful and friendly. Earlier this year, I had to get my car towed. I didn’t think about that being covered under my policy, but when I called regarding something else, I mentioned the tow. Alecia made sure to not only inform me I had coverage, but helped me get reimbursed quickly. Great service and I haven’t had any problems."
We responded:
"Thank you for sharing your experience with our office, Peter! It’s always nice to hear about a good experience our clients have had :) We appreciate you! "
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Karen White

October 21, 2025

1  out of  5
rating by Karen White
"My son totaled his truck in a not at fault accident with an uninsured motorist who was arrested at the scene. Fortunately, he and his wife were not mortally injured. The call centers were not helpful for three months, and Juliette was worse. Don’t ever trust them with your insurance."
We responded:
"Karen, I’m sorry that you feel the numerous occasions that I reached out to claims on your behalf was not enough. As an agent I went above and beyond my “duties” to try and help your son in this horrendous situation. Claims are not handled in an agents office, making our ability to truly move the dial extremely limited. I understand your frustration with your son’s claim and hope you never have to deal with something like that again. "
Profile photo of Alice Sinclair

Alice Sinclair

October 15, 2025

5  out of  5
rating by Alice Sinclair
"I had such a great experience with Juliet, Alecia, and Brittany! They’re incredibly knowledgeable, patient, and truly care about helping their clients find the best coverage. They took the time to explain everything clearly and made sure I understood all my options. It’s rare to find such kind, trustworthy, and professional individuals in this industry. I highly recommend them to anyone looking for genuine and reliable insurance agents!"
We responded:
"Thank you SO much for your kind words, Alice. We try to be “different.” In an industry full of sales people, we try and operate from an educational standpoint to ensure people are making the right coverage options for their individual needs/exposures. Insurance is not a “one size fits all” commodity! Thank you for putting your trust in us:) "
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Mike

October 15, 2025

5  out of  5
rating by Mike
"A+"
We responded:
"Thanks for the grade, Mike! "
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Bryan Powe

October 14, 2025

5  out of  5
rating by Bryan Powe
"You won’t find a better agent in NC. I have had 4 different agents but only 1 in the last 15 years. The staff is always willing to help and have always been right there for me in time of need. The one thing I do not have to worry about is Juliet or wonderful staff."
We responded:
"Thank you so much for your kind words, Bryan! It has been a pleasure having you and your family as clients for so many years. I plan to be here for you for many more! Thank you for your continued business:) "
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Michael Ardila

June 21, 2025

5  out of  5
rating by Michael Ardila
"Juliet and Brittany are world class. Whether needing a quote or asking questions. They do not hesitate to be helpful and courteous. Thank you again for y'all's help."
We responded:
"This review made our weekend, Michael! Thank you so much for your kind words… we appreciate your continued support and business 🫶 "
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Bill Hooper

March 31, 2025

5  out of  5
rating by Bill Hooper
"I’ve always had a fantastic experience working with Juliet Good State Farm. Brittany rocks!"
We responded:
"Thank you, Bill! We appreciate the kind words, and Brittany DOES rock! She's an absolute asset to our agency! "
Profile photo of Lee Eckard

Lee Eckard

January 9, 2025

5  out of  5
rating by Lee Eckard
"Stopped in Juliet Goods State Farm today to add a vehicle to my account. Juliet and the staff are always very helpful and courteous like a hometown agency should be. Been a lifelong customer since i was 16. 46 years ago. Juliet came to personally speak with me and asked how i was doing. I appreciate her very much for helping me over the years. Thanks to everybody. Has been a rough year but 2025 will be much better because of people like you. Thakyou. Lee Eckard."
We responded:
"Thank you for your kind words, Lee. In this ever-changing world of technology and faced-pace demands I find a true love for what I do in remaining genuinely interested in my clients and their lives. I am fortunate to have wonderful clients like you, and I hope you know how much I appreciate your business! 2025 WILL be a better year! "
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Paul Dye

September 14, 2024

5  out of  5
rating by Paul Dye
"They're so helpful sweet kind and nice. I recommend them for anybody that needs homeowners or car insurance"
We responded:
"Thank you for your kind words, Paul! Clients like you make it easy to be kind and want to help…we appreciate you! "
Profile photo of Elizabeth “Darlene” Spencer

Elizabeth “Darlene” Spencer

August 1, 2024

5  out of  5
rating by Elizabeth “Darlene” Spencer
"Just recently moved back to NC, switched agents. Brittany was amazing! She made the transition smooth and I am looking forward to having them as my new State Farm agent!"
We responded:
"Welcome (back) to NC, Elizabeth! We couldn't be happier to have you as a client:)"
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Harris Tools

June 28, 2024

5  out of  5
rating by Harris Tools
"Best agent ever. Very good pricing and very helpful!!!"
We responded:
"Thanks, Kasey! We appreciate your continued business over the years more than you know! "
Profile photo of Kimberly Dempsey

Kimberly Dempsey

March 8, 2024

5  out of  5
rating by Kimberly Dempsey
"Juliet and her staff are friendly,helpful,fast and well priced. I'm always happy to have a reason to call them. When I had a car problem they were part of the solution not the problem!"
We responded:
"Kimberly, your kind words and appreciative review mean more than you know! Thank you for your continued business. It's a PLEASURE being your agent! "
Profile photo of Deaton Smith

Deaton Smith

September 26, 2023

5  out of  5
rating by Deaton Smith
"Juliet and her team are rockstars! They are a pleasure to work with."
We responded:
"Thank you Deaton! The feeling is mutual!"
Profile photo of CG Chafin

CG Chafin

August 22, 2023

5  out of  5
rating by CG Chafin
"We been with Juliet for 10+ years. They try to make everything as simple as possible."
We responded:
"Thank you so much! We do our best to try and make "everything insurance" as smooth/easy for our customers as possible:) I appreciate your kind words. "
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Trent Jancse

July 26, 2023

5  out of  5
rating by Trent Jancse
"Best agent ever"
We responded:
"Thank you, Trent! I SO appreciate your business over the years!"
Profile photo of Jerry Schenck jr

Jerry Schenck jr

July 8, 2023

5  out of  5
rating by Jerry Schenck jr
"Juliet and her team are always a pleasure to work with"
We responded:
"Thank you, Jerry! Wonderful clients like you and your family make it pretty easy:)"
Profile photo of Hector Bustos

Hector Bustos

June 21, 2023

5  out of  5
rating by Hector Bustos
"Z2 de f"
We responded:
"Thank You Hector! We appreciate the review! "
Profile photo of Jlynn Coates

Jlynn Coates

January 16, 2023

5  out of  5
rating by Jlynn Coates
"This place is amazing. They are professional, they give all options and are pleasant."
We responded:
"Thank You, Lynn!"
Profile photo of Sarah Fredell

Sarah Fredell

September 1, 2022

5  out of  5
rating by Sarah Fredell
"These ladies are always out to help & have been there whenever I've needed. Whether it's a random text to Juliet in the middle of the day or trying to figure out our future policies. Always quick to respond. I love these ladies!"
We responded:
"Sarah- your words mean the world to us! Thank you for allowing us to take care of your insurance needs all of these years❤️ I can’t wait to watch your family grow and help with your ever-changing life needs in the future!!!!"
Profile photo of Carmi Spicer

Carmi Spicer

August 24, 2022

5  out of  5
rating by Carmi Spicer
"Juliet and her team have supported me for over 10 years and every challenge I have in life, they have helped me through. Juliet and State Farm have also consistently been the best rates I can find."
We responded:
"Carmi- it has been our absolute pleasure to have you as our client…. Life is all about change and growth and we are here for YOU through it all:) Congrats on your next chapter in life!!!"
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Kathleen Greer

August 10, 2022

5  out of  5
rating by Kathleen Greer
"Always willing to help and answer any of my questions. They treat you like a person, not just a policy."
We responded:
"Kathleen, Thank you for the kind words...we truly feel like our clients are an extension of our family and appreciate your business:)"
Profile photo of Chavis Shuford

Chavis Shuford

August 10, 2022

5  out of  5
rating by Chavis Shuford
"Juliet is GREAT ! Her team works well together and they are also GREAT!!"
We responded:
"Chavis, Thank you for your kind words; as you know I think you're GREAT too:) We appreciate your continued business!"
Profile photo of Emanuel Blaj

Emanuel Blaj

August 10, 2022

5  out of  5
rating by Emanuel Blaj
"Couldn't be more satisfied with the customer service. The team is absolutely amazing, always responsive and ready to help. I highly recommend them over any other."
We responded:
"Thank you Emanuel! It's easy to want to help with wonderful customers like you:) We appreciate your business and kind words!"